A Message Board, Guestbook, or Poll hosted for your website.
New Posts
 
Forums > BlackBerry > new phone, how to get paid subscription back?
 
 


Thread Tools Search This Thread 
Reply
 
Author Comment
 
Artie
    10/08/09 at 05:45 AM
  Reply with quote#1

Had to get a new BB Curve (warranty).  But can't get the "paid" version of Pageonce back on the new phone.

I can download the free trial version, but I've already paid for the upgrade.

Support told me to go to the paid version and try again, but don't pay.

But it's making me go through "paypal".

When I try to go the next step (which is logging in to paypal through the BB device, even though I shouldn't be paying anything), the phone reads this message -

"There were problems completing this purchase.  Please contact Blackberry App World customer support (Erro Id: 3300)."
Pia
    10/14/09 at 05:09 AM
  Reply with quote#2

If you originally purchased through app world, you can re download a previously purchased app at any time.

Klaus
    10/23/09 at 04:57 PM
  Reply with quote#3

I have the same problem as Artie. (New Bold, warranty)

Pia's recommendation works only if you use the same phone (device ID) for a re-download. With a new device (new ID) it doesn't work. I had this problem with all my installed applications. No free re-download. I'm doing now a special application back-up (simulate a application transfer and interupt after the backup) to avaid a problem like this.

For now the pageonce re-install is still pending. I'm still waiting for a activation key. I sent pageonce customer service my prove of purchase e-mail. I hope this helps.
Scott
    11/03/09 at 07:15 PM
  Reply with quote#4

I originally downloaded off the PageOnce site but recently installed the free app from BB World because of another issue.  Now I can't enter in my registration key anywhere.

rarch372
    11/04/09 at 02:40 PM
  Reply with quote#5

I am experiencing the same problem, I have the activation key but cannot get past the paypal screen or re install the app 
Previous Thread | Next Thread
Reply

  Bookmarks  
Digg Diggdel.icio.us del.icio.usStumbleUpon StumbleUponGoogle Google